The other day I set up a facebook fan page for a project I have been working on. It is a nice feeling when you step back and realize that you joined the ranks of tens of thousands of other businesses that are also on facebook. Have you ever looked closely at what some of your competitors are up to? If you have, you might have noticed something interesting.
Take a look around facebook, twitter, myspace, etc. and see what your competition is up to. You’ll probably discover some that I did as well – social media is full of businesses who have fallen into the “me too” trap. They are there simply because their competitor is there and because of this most business social efforts are completely lame.
There’s no doubt that most businesses can benefit from social media in some way. But you should think carefully about how it will benefit you and in what ways you are willing to truly engage your customers.