Today was the day that I was hoping to get Comcast High-Speed Internet installed at my new home – or at least that what I thought was supposed to happen. Earlier this week I broke down and ordered Internet from Comcast via the Internet. It was a pretty slick process and I even got to [...]
Posts Tagged ‘customer service’
Comcast – round 3 or 4 or 5…sorry, lost count
Posted in General, Public Relations, customer service, word of mouth, tagged comcast, comcast utah, customer service on November 7, 2009 | 2 Comments »
The Magic Number Seven and Best Buy
Posted in General, tagged Best Buy, customer service, word of mouth on September 17, 2009 | Leave a Comment »
I had to buy a new refrigerator last night and spent a decent amount of money doing so. I purchased it from Best Buy. I got a great deal and the in-store experience went well. The salesman was a little cheesy, but he worked hard to make me happy and I walked away feeling good. [...]
WiPay for Wifi: Disney Yacht Club
Posted in Marketing, Web Marketing, word of mouth, tagged customer service, Disney, disney resorts, Marketing, word of mouth on August 19, 2009 | Leave a Comment »
I travel all over the place these days and as a stressed out business traveler, I’ve noticed something strange: WiFi tends to be free in the strangest of places. Why is it that I can go to a tiny hotel in the middle of nowhere and get free WiFi. Yet, at some of the nicer [...]
