Today was the day that I was hoping to get Comcast High-Speed Internet installed at my new home – or at least that what I thought was supposed to happen. Earlier this week I broke down and ordered Internet from Comcast via the Internet. It was a pretty slick process and I even got to [...]
Posts Tagged ‘comcast’
Comcast – round 3 or 4 or 5…sorry, lost count
Posted in General, Public Relations, customer service, word of mouth, tagged comcast, comcast utah, customer service on November 7, 2009 | 2 Comments »
Dear Comcast, Thanks but…
Posted in General, Marketing, customer service, tagged comcast, customer sercice, twitter on October 31, 2009 | Leave a Comment »
Dear Comcast,
Thanks for replying to my tweet and even the phone call. That was pretty cool of you. But there must hve been a miscommunication.
You see, when I posted the tweet, I specifically said that I all I wanted was high-speed internet service at a fair price – no outlandish fees, no bundling, and [...]