Comments for The Write Words

Comment on Comcast – round 3 or 4 or 5…sorry, lost count by ShopTwoRivers.Com — Blog — Comcast – Round 3 Or 4 Or 5…Sorry, Lost Count « the Write Words

Sat, 21 Nov 2009 17:38:05 +0000

[...] Their crews still had not come out to run the line from the cable box to my house. This is the third time I’ve taken time out of my day to be here and get their service. So Comcast, are you listening??? Are you truly committed to taking …Click Here [...]

Comment on How Comcast took a bad situation and turned it around by Amy Worthington

Amy Worthington — Sun, 08 Nov 2009 20:38:47 +0000

I’m glad to hear that there are companies are utilizing and doing what social networking is capable of helping them do. Your blog re-emphasizes what my new media professor is currently teaching. Thanks jason.

Comment on Comcast – round 3 or 4 or 5…sorry, lost count by How Comcast took a bad situation and turned it around « The Write Words

How Comcast took a bad situation and turned it around « The Write Words — Sun, 08 Nov 2009 18:19:41 +0000

[...] 8, 2009 by jwsokol This is a follow up to my previous post from earlier today. Let me run down the events and then I’ll let you know what Comcast did to [...]

Comment on Winco vs. Whole Foods: Why branding matters in the social media landscape by Sarah

Sarah — Sun, 01 Nov 2009 19:37:13 +0000

Your right, Winco probably does not care about customers. But do customers really care about the store, or are they just using them for their benifit of saving some money?

Question: Do you need social media to effectively build relationships with customers?

Do you follow this guy on Twitter?http://www.scottmonty.com/

Comment on Winco vs. Whole Foods: Why branding matters in the social media landscape by jwsokol

jwsokol — Sun, 01 Nov 2009 18:48:42 +0000

I completely agree with you – different stores, different audiences. The real issue is that social media is about building relationships. Winco will have a very difficult time doing this because they don’t care about their customers. They care about cost control.

Comment on Winco vs. Whole Foods: Why branding matters in the social media landscape by Sarah

Sarah — Sun, 01 Nov 2009 17:39:27 +0000

Nice point.

However these two companies are marketing to almost the complete opposite genre of shoppers.

Whole Foods is marketing to the uppity, loyal, tech savy, educated, and health oriented costumer.

While the Winco customer is all about the lowest price. I don’t see many of their shoppers too concerned about or even know what social media is. They will forgo a sterile store and customer service if it means saving money. They like to get their ads in the mail. Everyone has been talking about the mailer recieved this week, comparing store prices.

On a somewhat related note, I have been embaressed by the fact that I actually like Walmarts advertising as of late. But once you walk in the door of that store, the money spent on advertising is out the window. They are nothing they promote themselfs to be.

Comment on Netflix and the Post Office by Mike

Mike — Sat, 19 Sep 2009 14:34:19 +0000

As far as the netflix streaming services- this is def the way of the future. They have partnered with Panasonic, Samsung, and LG to include Netflix capability built into not only all the new Blu-Ray players, but also built into the television directly! Most LG and Panasonic TV’s on the market support Netflix right now, and all of the Blu-Ray players do. (My new TV has netflix built in, coolest thing ever!)

Comment on Netflix and the Post Office by jwsokol

jwsokol — Fri, 11 Sep 2009 13:05:44 +0000

Damn! I guess you are right about everything, definitely in regards to the Netflix discussion. I bet they go fully digital long before the USPS disappears, maybe within the next couple years. In regards to the USPS, you are right as well. We do seem to keep antiquated things around here in the States. Hey, I have an idea. They’ll need something to do – what if they ran the country’s email systems. They could definitely use some efficiency upgrades. Maybe they could even help drive costs down.

Comment on Netflix and the Post Office by alexhochberger

alexhochberger — Wed, 09 Sep 2009 23:13:31 +0000

The USPS is a critical function of the US Government because it is. The USPS was what unified 13 colonies in various states of rebellion into a nation, because you could message back and forth. The USPS helped bring the West into the nation as it remained in communication. For legal purposes, a USPS Certified Letter carried significance in a way a UPS Tracking slip does not. My point is that the USPS has a historical role in the country that is unlikely to go anywhere.

Given the unified command centers of the modern military, the Joint Chiefs of Staff is no longer in operational control, yet they haven’t gone anywhere. The branches of the military are no longer on different radio channels that can’t call each other, yet they still have some overlapping capability.

And the US Government STILL maintains the Federal Helium Program, despite the fact that we haven’t used the Helium Balloon monitoring system in decades! And attempts to eliminate it have failed.

I find it unlikely that the USPS will go anywhere anytime soon. By the point they do, Netflix will probably be 100% streaming, putting devices in the home for $10, and avoiding the whole “shipping plastic discs” around part of the business.

Comment on Netflix and the Post Office by jwsokol

jwsokol — Mon, 07 Sep 2009 13:21:20 +0000

Interesting comment; however, I just don’t agree with your assertion. Why is the USPS essential? I only get junk mail in my snail-mail box. Having opted out of paper billing, I can now conduct all of my business online. As far as sending and receiving packages goes, UPS and Fedex seem to be doing a pretty good job.

Regardless, the real question that I am concerned with is how a potential decrease in postal delivery dates would affect the Netflix business model.