Dear Comcast,
Thanks for replying to my tweet and even the phone call. That was pretty cool of you. But there must hve been a miscommunication.
You see, when I posted the tweet, I specifically said that I all I wanted was high-speed internet service at a fair price – no outlandish fees, no bundling, and [...]
Archive for October, 2009
Dear Comcast, Thanks but…
Posted in General, Marketing, customer service, tagged comcast, customer sercice, twitter on October 31, 2009 | Leave a Comment »
A Downside to Building Tribes
Posted in General, Leadership, tagged seth godin, Team Building, tribes on October 17, 2009 | Leave a Comment »
I am a huge fan of Seth Godin’s book Tribes. It is an amazing read and the team dynamics he describes are incredibly powerful. For those of you who have not read the book, Godin focuses on the power that comes in building great teams, teams that go beyond what most of us are used [...]
